Resolve RM is designed to help small businesses manage customer complaints/requests and integrates seamlessly with Tactile CRM - it's the first step towards a simple VRM (vendor relationship management) tool.
To upgrade your Tactile CRM account to include Resolve RM, you (as an account owner) need to enter your
site address (http://this-bit.tactilecrm.com), your username and your password.
Email support@resolverm.com if you'd like a beta code